Enjoy stress-free, one-on-one support with a dedicated Fidium specialist — from your initial call to every follow-up!
Reach out to the Fidium customer service number for instant local support.
(844) 760-4222Open your account to view bills, access support, and manage your account.
Sign InSchedule a phone, in-person, or video consultation with a Fidium expert.
Schedule a Home ConsultRegister long-standing issues with your Fidium Home and Business connection.
Submit Your InquiryGet real-time assistance and read helpful articles on your network and connection issues.
Report IssueGet the latest on Fidium service expansion news and updates in your area.
See Coverage MapDiscover helpful resources, tips, and news on Fidium products and services.
Browse Fidium HubStay updated on the latest Fidium services, offers, and exclusive deals.
Visit Fidium’s FAQ page for clear and precise answers to your most pressing queries.
Find AnswersIf Fidium Fiber is available in your area, you can switch from your Consolidated Communications without early termination fees or additional costs. Simply cancel your current service and subscribe to Fidium, or contact Consolidated customer service to move or transfer your services to Fidium.
The best way to cancel Fidium service is by contacting customer support at 1-844-434-3486, providing your account information, confirming cancellation with a representative, and returning any equipment, if required, to avoid additional charges. For more specifics, explore canceling service and returning equipment.
To report a Fidium Fiber internet outage or any network-related issue, you can contact the Fidium customer support team at 1-844-434-3486 to report a network issue or outage.
Fidium typically schedules technician visits within 24 to 72 hours after a service request, depending on availability and location. However, response times may vary based on regional demand and the nature of the issue. It's always best to confirm with Fidium customer service for the most accurate scheduling in your area.
Fidium Fiber offers multiple bill payment options: online via the Fidium Insider Portal, one-time payments at FidiumFiber.com/quickpay, AutoPay from your bank account or card, phone payments at 1-844-PAY-FIDIUM (1-844-729-3434), and by scanning the QR code on your bill.
When contacting Fidium Fiber support, avoid sharing sensitive information like your social security number, birth date, driver's license, mother’s maiden name, or credit card details. Instead, be ready to provide a clear description of your issue, along with your account number, customer PIN, SSID, password, full name, and service address for verification.
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