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TVInternetUSA – Annual Provider Ratings 2025

Find the perfect balance of price, performance, reliability, and customer experience through TVInternetUSA’s Annual Provider Ratings.

See Scoring Criteria ➜

TVInternetUSA’s Residential Internet Awards 2025

Ziplyfiber 🏆

Best Pricing

Ziply Fiber offers the lowest price for its speeds at $0.2/Mbps.

At&T 🏆

Best Price Lock Guarantees

AT&T stands out as one of the few ISPs offering a lifetime residential internet price lock.

Xfinity 🏆

Best Bundling Discount

Xfinity provides one of the highest multi-product bundling discounts—up to $60 when you combine different services.

Ziplyfiber 🏆

Best Download & Upload Speeds

Ziply Fiber delivers the highest upload and download speeds of up to 50Gbps in select locations.

Spectrum 🏆

Most Consistent Performance

Spectrum maintains the most consistent performance during both peak and off-peak hours.

Altafiber 🏆

Best Network Reliability

altafiber has the best network reliability as per TVInternetUSA’s Broadband Outage Frequency report.

At&T 🏆

Best Customer Satisfaction

AT&T scored the highest in customer satisfaction across both our internal and third-party assessments.

Xfinity 🏆

Best CS Responsiveness

Xfinity leads in customer support responsiveness, according to our internal CS Responsiveness report.

Why Trust TVInternetUSA?

No Guesswork. Just Data-Driven, User-First Insights.

We evaluate ISPs using a weighted scoring system based on the real-world priorities of our users. Our comprehensive evaluation process considers key performance factors, common user pain points, and customer experience benchmarks to provide clear insights into ISP performance.

Read Our Scoring Criteria

TVInternetUSA - Annual Provider Ratings

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Explore Complete Provider Ratings

Learn how each provider ranks on pricing, performance, customer satisfaction, and additional features.

See Breakdown

ISP Rating: Category-Wise Breakdown

Top ISPs for Pricing & Value

Check our curated list of top ISPs that offer unbeatable prices without compromising quality.

  • AT&T 4.71
    91%
  • Spectrum 4.43
    87%
  • Optimum 4.43
    87%
  • Kinetic 4.43
    87%
  • altafiber 4.43
    87%

Compare Top-Rated Internet Service Provider

Provider Rating Breakdown Price Range Speed Range Call to Order
Xfinity

(4.16/5) 		$40/mo. - $100/mo.1 300 Mbps – 2 Gig (in select areas) (888) 836-6019
AT&T

(4.58/5) 		$55/mo. - $155/mo. (plus taxes)2 300 Mbps - 5 Gbps (833) 744-0342
WOW!

(4.00/5) 		$40/mo. $25/mo. (Special Standard Pricing)- $180/mo.3 100 Mbps - 5 Gbps (844) 413-4962
Spectrum

(4.16/5) 		$30/mo - $90/mo for 1 Year4 100 Mbps - 2 Gig^ (888) 817-8322
Cox

(4.10/5) 		$50/mo. For 1 Year - $150/mo.5 300 Mbps - 2 Gbps (888) 817-8340
Optimum

(4.12/5) 		$40/mo. - $280/mo.6 300 Mbps - 8 Gbps (844) 343-1170
Fidium Fiber

(4.31/5) 		$30/mo. - $95/mo.7 100 Mbps - 2 Gbps (844) 760-4222
Kinetic

(4.31/5) 		Starting at $24.99/mo.8 (varies by location) 100 Mbps - 2 Gbps (833) 626-2135
Mediacom

(3.57/5) 		$50/mo. - $65/mo.9 300 Mbps - 1 Gbps (833) 389-1850
Astound RCN

(4.08/5) 		$30.00/mo. for 1 year - $185.00/mo.10 for 3 years 300 Mbps - 1000 Mbps (844) 265-5289
Astound Grande

(4.16/5) 		$40.00/mo. for 1 year - $70.00/mo.11 for 3 years 300 Mbps - 2000 Mbps (844) 267-0543
Astound Wave

(4.16/5) 		$40.00/mo. for 1 year - $85.00/mo.12 for 3 years 300 Mbps - 1500 Mbps (844) 387-5265
Altafiber

(4.42/5) 		$40/mo. for 12 months with eBill- $100/mo.
for 60 months with eBill13		 400 Mbps - 3 Gbps (844) 343-1171
Ziply Fiber

(4.23/5) 		$20/mo. - $900/mo.14 100 Mbps - 50 Gbps (in select regions) (855) 452-3214
Smithville

(3.82/5) 		Starting at $74.99/mo.15 Up to 1 Gbps (844) 343-1144
Clearwave Fiber

(3.87/5) 		$34.99/mo. - $70/mo.16 100 Mbps - 1 Gbps (844) 387-5261
Hawaiian Telcom

(4.04/5) 		$30/mo. For 1 Year with eBill - $60/mo.
For 3 Years with eBill17		 Up to 1 Gbps (844) 388-9364
HughesNet

(3.15/5) 		Starting at $74.99 $49.99/mo18
‡Save up to $25/month for 12 months.		 Up to 50 Mbps - Up to 100 Mbps (844) 231-3317
Verizon Fios

(4.36/5) 		$34.99/mo. - $94.99/mo.19 300 Mbps - 2.3 Gbps (844) 413-8999
Viasat

(3.12/5) 		Starting at $74.99/mo. 25 Mbps - 150 Mbps20 (844) 352-0187
Lumos

(4.30/5) 		$50/mo. - $180/mo.21 500 Mbps - 5 Gbps (844) 352-0192
Metronet

(3.73/5) 		$60.00/mo. - $80.00/mo.22 500 Mbps – 5000 Mbps (in select regions) (844) 413-8999
  1. With Autopay and Paperless Discount. Price for Xfinity Internet for 12 months. After promo, regular rates apply. Taxes and fees extra. With $10/mo. autopay & paperless bill discount with bank account. See Broadband Facts: https://www.xfinity.com/broadband-labels
  2. w/ eligible Autopay & Paperless bill.*
    Limited availability in select areas.
    *Price after discounts: $90/mo discount for new residential customers and $10/mo w/ eligible Autopay & Paperless bill (w/in 2 bills). Monthly State Cost Recovery Charge in TX, OH, NV applies.
    See Broadband Facts: www.att.com/dapbbfacts
  3. In select markets. With AutoPay.
  4. See for terms and conditions.
    ^2 Gig Only Available in Lexington, KY & Cincinnati, OH, Rochester, NY, Cincinnati, OH, Louisville, KY, Dallas-Ft Worth, TX, Louisville, Reno, Rochester, MN Markets.
  5. Everyday low price. No annual contract.
  6. For 12 mos. w/ Auto Pay & Paperless Bill. In select markets only. View Full Disclaimer.
  7. Speeds not available in all markets. Price varies by market and is for the 1st year of Fidium residential internet service and is a limited-time offer.
  8. *Price includes a $5.00/mo. discount with AutoPay, option to disable at the next step. Prices may change after the promotional period ends. Taxes & fees extra.
  9. For 1-2 years plus one-time charges, tax & gov’t fees.
  10. Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. Subject to availability. Additional fees apply.
  11. Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. Subject to availability. Additional fees apply.
  12. Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. Subject to availability. Additional fees apply.
  14. for 12 month w/ paperless and autopay (price varies by location)
  15. Best Speed Available: Up to 300Mbps download/300Mbps upload or 1Gbps download/1Gbps upload depending on service area.
  16. No Automatic Price Increases. Taxes and fees not included. Pricing varies by state.
  17. Terms and Conditions
  18. 24-month commitment and early service termination fees apply. Monthly Fee reflects the applied $5 savings for ACH enrollment. Offer may vary by geographic area.
    ‡Save up to $25 per month for 12 months represents a $10 savings per month for 12 months on the Lite plan or a $25 savings per month for 12 months on the Select, Elite or Fusion plans. After 12 months, plans revert to the standard monthly fee. Certain geographic areas are not eligible to receive offer. New subscribers only. Limited-time offer. Other terms may apply.
  19. w/ Auto Pay & any Verizon mobile phone plan
  20. Speeds are "up to," are not guaranteed and will vary.
  21. Taxes, fees, and surcharges are extra and subject to change at any time. Rates require purchase of listed services as described. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.

Still deciding?

Use TVInternetUSA’s provider comparison tool to compare your favorite providers across a variety of touchpoints.

Provider Comparison Tool

Standout Performers by Connection Type

Best Fiber Internet Providers

Best Cable Internet Providers

Best Satellite Internet Providers

Compare What Matters the Most

View provider ratings for categories that matter most to you:

CUSTOMER SUPPORT WAIT TIME

See which of our top-ranked providers can get you connected with a live agent without delays.

customer-support-wait-time

Call our team for expert recommendations and to get the latest on amazing deals and discounts.

(844) 413-8999

Frequently Asked Questions

How often are the ratings updated and where does the data come from?

Our ratings are updated quarterly for relevance and accuracy. We collect data from a variety of trusted sources, including self-testing results, provider documentation, customer reviews, FCC reports, and third-party research to make sure every rating is trustworthy and reliable.

Yes, the ratings vary by region and market segment. Urban areas typically enjoy faster, more reliable service compared to rural regions, and budget versus premium plans show noticeable performance differences. We factor in local data and customer feedback to accurately reflect these variations.

In 2025, the average cost of a residential internet connection ranges from $40 to $100 per month, depending on factors like location, speed, provider, and connection type. Below is a breakdown of typical costs and speeds by connection type:

Connection Type Price Range Speed Range
Fiber $20–$300/mo. 300 Mbps – 10 Gbps
Cable/HFC $20–$130/mo. 150 Mbps – 2 Gbps
Satellite $70–$120/mo. (Equipment lease included) 25–220 Mbps
5G / Fixed Wireless $35–$60/mo. 50 Mbps – 1 Gbps
DSL $25–$65/mo. 10–140 Mbps

Ziply Fiber currently offers some of the fastest internet speeds available, reaching up to 50 Gbps in select locations across Washington, Oregon, Idaho, and Montana.

According to our findings, AT&T, Verizon, WOW!, and Lumos are among the best residential internet providers offering no-contract plans and price-lock guarantees:

Provider Price-Lock Period Cancellation Fees
AT&T Indefinite $15-180
Verizon Up to 4 Years None
WOW! Indefinite None
Lumos Indefinite None

As per our review, AT&T, Verizon, Spectrum, and Optimum offer the best Wi-Fi equipment and setup:

Provider Wi-Fi Technology Mesh Setup
AT&T Wi-Fi 7 Optional, for $10
Verizon Wi-Fi 7 Free with 1 Gig Plan & above
Spectrum Wi-Fi 7 $3/mo. per pod (Advanced WiFi required)
Optimum Wi-Fi 6e Available for free for one year
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