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TVInternetUSA – Annual Provider Ratings 2025

Find the perfect balance of price, performance, reliability, and customer experience through TVInternetUSA’s Annual Provider Ratings.

TVInternetUSA’s Residential Internet Awards 2025

Ziplyfiber 🏆

Best Pricing

Ziply Fiber offers the lowest price for its speeds at $0.02/Mbps.

At&T 🏆

Best Price Lock Guarantees

AT&T stands out as one of the few ISPs offering a lifetime residential internet price lock.

Xfinity 🏆

Best Bundling Discount

Xfinity provides one of the highest multi-product bundling discounts—up to $60 when you combine different services.

Ziplyfiber 🏆

Best Download & Upload Speeds

Ziply Fiber delivers the highest upload and download speeds of up to 50Gbps in select locations.

Spectrum 🏆

Most Consistent Performance

Spectrum maintains the most consistent performance during both peak and off-peak hours.

Altafiber 🏆

Best Network Reliability

altafiber has the best network reliability as per TVInternetUSA’s Broadband Outage Frequency report.

At&T 🏆

Best Customer Satisfaction

AT&T scored the highest in customer satisfaction across both our internal and third-party assessments.

Xfinity 🏆

Best CS Responsiveness

Xfinity leads in customer support responsiveness, according to our internal CS Responsiveness report.

Why Trust TVInternetUSA?

No Guesswork. Just Data-Driven, User-First Insights.

We evaluate ISPs using a weighted scoring system based on the real-world priorities of our users. Our comprehensive evaluation process considers key performance factors, common user pain points, and customer experience benchmarks to provide clear insights into ISP performance.

Read Our Scoring Criteria

TVInternetUSA - Annual Provider Ratings

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ISP Rating: Category-Wise Breakdown

Top ISPs for Pricing & Value

Check our curated list of top ISPs that offer unbeatable prices without compromising quality.

  • AT&T 4.71
    91%
  • Spectrum 4.43
    87%
  • Optimum 4.43
    87%
  • Windstream 4.43
    87%
  • altafiber 4.43
    87%

Compare Top-Rated Internet Service Provider

Provider Rating Breakdown Price Range Speed Range Call to Order
Xfinity

(4.16/5)
$19.99/mo. - $95.95/mo.1 (varies by location) 150 Mbps - 1200 Mbps (888) 836-6019
AT&T

(4.58/5)
$55/mo. - $245/mo. (plus taxes)2 300 Mbps - 5 Gbps (833) 744-0342
WOW!

(4.00/5)
$40/mo. - $190/mo.3 100 Mbps - 1 Gbps (844) 413-4962
Spectrum

(4.16/5)
$50/mo - $70/mo for 1 Year4 500 Mbps - 1 Gbps (888) 817-8322
Cox

(4.10/5)
$50/mo. - $150/mo.5 100 Mbps - 2 Gbps (888) 817-8340
Optimum

(4.12/5)
$40/mo. - $280/mo.6 300 Mbps - 8 Gbps (844) 343-1170
Fidium Fiber

(4.31/5)
$35/mo. - $95/mo.7 300 Mbps - 2 Gbps (844) 760-4222
Windstream

(4.31/5)
Starting at $39.99/mo.8 (varies by location) 300 Mbps - 5 Gbps (833) 626-2135
Mediacom

(3.57/5)
$19.99/mo. - $59.99/mo.9 300 Mbps - 1 Gbps (833) 389-1850
Astound RCN

(4.08/5)
$30.00/mo. - $90.00/mo.10(varies by location) 300 Mbps - 2000 Mbps (844) 265-5289
Astound Grande

(4.16/5)
$30.00/mo. - $65.00/mo.11 300 Mbps - 2000 Mbps (844) 267-0543
Astound Wave

(4.16/5)
$30.00/mo. - $65.00/mo.12 300 Mbps - 2000 Mbps (844) 387-5265
Altafiber

(4.42/5)
$39.99/mo. - $99.99/mo.13 400 Mbps - 2 Gbps (844) 343-1171
Ziply Fiber

(4.23/5)
$20/mo. - $120/mo.14 50 Mbps - 5 Gbps (855) 452-3214
Smithville

(3.82/5)
Starting at $74.99/mo.15 Up to 1 Gbps (844) 343-1144
Clearwave Fiber

(3.87/5)
$34.99/mo. - $70/mo.16 100 Mbps - 1 Gbps (844) 387-5261
Hawaiian Telcom

(4.04/5)
$39.99/mo. - $69.99/mo.17 Up to 1 Gbps (844) 388-9364
HughesNet

(3.15/5)
Starting at $49.99/mo.18 Up to 50 Mbps - Up to 100 Mbps (844) 231-3317
Verizon Fios

(4.36/5)
$34.99/mo. - $84.99/mo.19 50 Mbps - 2.3 Gbps (844) 413-8999
Viasat

(3.12/5)
Starting at $74.99/mo. 25 Mbps - 150 Mbps20 (844) 352-0187
Lumos

(4.30/5)
$50/mo. - $180/mo.21 500 Mbps - 5 Gbps (844) 352-0192
Metronet

(3.73/5)
$29.95/mo. - $109.95/mo.22 100 Mbps - 5000 Mbps (844) 413-8999
  1. Taxes not included. Additional equipment fee may apply. Automatic payments and paperless billing required.
  2. Price after $10/mo discount with eligible Autopay & Paperless bill (w/in 2 bills). Monthly State Cost Recovery Charge in TX, OH, NV applies. One time install chrg may apply. Ltd. avail/areas. See Details ^ Speeds based on wired connection. Actual speeds may vary. For 5GIG, single device wired speed maximum 4.7Gbps. For more info go to www.att.com/speed101
  3. In select markets. With AutoPay.
  4. For 1 year *Price for Gig speed additional. Gig capable modem required for Gig speed. For a list of Gig capable modems, visit spectrum.net/modem. ©2024 Charter Communications, all rights reserved.
  5. Everyday low price. No annual contract.
  6. For 12 mos. w/ Auto Pay & Paperless Bill. In select markets only. View Full Disclaimer.
  7. Speeds not available in all markets. Price varies by market and is for the 1st year of Fidium residential internet service and is a limited-time offer.
  8. *Price includes a $5.00/mo. discount with AutoPay, option to disable at the next step. Prices may change after the promotional period ends. Taxes & fees extra.
  9. For 1 year plus one-time charges, tax $ gov’t fees. Offer Details
  10. In select markets. Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. Subject to availability. Additional fees apply. Offer Details
  11. In select markets. Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. Subject to availability. Additional fees apply. See Details
  12. In select markets. Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. Subject to availability. Additional fees apply. See Offer Details
  13. For 24 months with eBill. See Terms & Conditions
  14. w/autopay and paperless billing. Service may not be available in all areas. Speeds shown for wired connections. Observable speeds will vary.
  15. Best Speed Available: Up to 300Mbps download/300Mbps upload or 1Gbps download/1Gbps upload depending on service area.
  16. No Automatic Price Increases. Taxes and fees not included. Pricing varies by state.
  17. +$10 stepped up pricing after promo terms. Gateway Fee not included. *Maximum download speed is 940 Mbps. See Terms and Conditions
  18. 24-month commitment and early service termination fees apply. Monthly Fee reflects the applied $5 savings for ACH enrollment. Offer may vary by geographic area. Service plan availability varies based on geographical area. 24-month commitment required. *Stated speeds are not guaranteed. ‡$49.99 per month represents a $25 per month savings for 12 months on the Select plan and reflects the applied $5 savings for ACH enrollment. After 12 months, plan reverts to the standard monthly fee. $5 savings apply as long as ACH enrollment is maintained. Monthly Lease Fee may be additional. Certain geographical areas are not eligible to receive offer. New residential subscribers only. Limited-time offer. Other terms may apply.
  19. w/ Auto Pay & any Verizon mobile plan Fios: For existing postpaid mobile customers with a Verizon mobile plan (excludes prepaid, business and data-only plans) who then add and maintain a Fios 300 Mbps plan. Auto Pay & paper-free billing req’d. Mobile + Home Discount enrollment req'd. $99 setup and other terms apply. Availability varies. Subject to credit approval. Wired speeds advertised. Wireless speeds may vary due to device limits, multiple users, network & other factors. See Verizon.com/yourspeed for more info. 2-year price guarantee: For new Verizon Home Internet ("VHI") households who have not subscribed to a VHI service within the last 90 days. Applies only to the then-current base monthly rate exclusive of any other setup and additional equipment charges, discounts or promotion, plan perk and any other third-party services.
  20. Speeds are "up to," are not guaranteed and will vary.
  21. Taxes, fees, and surcharges are extra and subject to change at any time. Rates require purchase of listed services as described. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.
  22. Then $39.95/mo. for 12 mos, then rack rate $49.95/mo. In select markets. See Details

Still deciding?

Use TVInternetUSA’s provider comparison tool to compare your favorite providers across a variety of touchpoints.

Provider Comparison Tool

Standout Performers by Connection Type

Best Fiber Internet Providers

AT&T Fiber

Best for Maximized Value

(4.58/5)

Holds distinction for best-in-class customer satisfaction, top engagement rewards, and lifetime price-lock guarantee.

Verizon Fios

Best for Gaming

(4.36/5)

Boasts a stable network with the lowest latency and packet loss figures.

altafiber

Best in Dollar Value

(4.42/5)

Offers the best price for offered speed and top-tier network reliability.

Best Cable Internet Providers

Xfinity

Best Customer Service

(4.16/5)

Has the lowest customer support wait times.

Spectrum

Best Network Reliability

(4.16/5)

Owns the highest network reliability figures among cable and hybrid fiber coaxial providers.

Cox

Best Engagement Rewards

(4.10/5)

Offers one of the best seasonal and promotional discounts among cable internet providers.

Best Satellite Internet Providers

Viasat

Flexible Contracts

(3.12/5)

Provides some of the most flexible contract terms among satellite internet providers.

HughesNet

Best Customer Service

(3.15/5)

Provides the fastest customer support among satellite internet providers

Compare What Matters the Most

View provider ratings for categories that matter most to you:

Metric #1 Provider #2 Provider #3 Provider Comparison Tool
Customer Support Wait Time Xfinity

(5/5)
Hughesnet

(5/5)
Smithville

(5/5)
Explore More Options
Network Reliability altafiber

(5/5)
Lumos

(5/5)
Windstream

(5/5)
Explore More Options
Latency Ziply Fiber

(5/5)
Optimum

(5/5)
Verizon Fios

(5/5)
Explore More Options
Free Installation Fidium Fiber

(5/5)
Windstream

(5/5)
Lumos

(5/5)
Explore More Options
Free Equipment AT&T

(5/5)
Windstream

(5/5)
Spectrum

(5/5)
Explore More Options

Call our team for expert recommendations and to get the latest on amazing deals and discounts.

Frequently Asked Questions

How often are the ratings updated and where does the data come from?

Our ratings are updated quarterly for relevance and accuracy. We collect data from a variety of trusted sources, including self-testing results, provider documentation, customer reviews, FCC reports, and third-party research to make sure every rating is trustworthy and reliable.

Yes, the ratings vary by region and market segment. Urban areas typically enjoy faster, more reliable service compared to rural regions, and budget versus premium plans show noticeable performance differences. We factor in local data and customer feedback to accurately reflect these variations.

In 2025, the average cost of a residential internet connection ranges from $40 to $100 per month, depending on factors like location, speed, provider, and connection type. Below is a breakdown of typical costs and speeds by connection type:

Connection Type Price Range Speed Range
Fiber $20–$300/mo. 300 Mbps – 10 Gbps
Cable/HFC $20–$130/mo. 150 Mbps – 2 Gbps
Satellite $70–$120/mo. (Equipment lease included) 25–220 Mbps
5G / Fixed Wireless $35–$60/mo. 50 Mbps – 1 Gbps
DSL $25–$65/mo. 10–140 Mbps

Ziply Fiber currently offers some of the fastest internet speeds available, reaching up to 50 Gbps in select locations across Washington, Oregon, Idaho, and Montana.

According to our findings, AT&T, Verizon, WOW!, and Lumos are among the best residential internet providers offering no-contract plans and price-lock guarantees:

Provider Price-Lock Period Cancellation Fees
AT&T Indefinite $15-180
Verizon Up to 4 Years None
WOW! Indefinite None
Lumos Indefinite None

As per our review, AT&T, Verizon, Spectrum, and Optimum offer the best Wi-Fi equipment and setup:

Provider Wi-Fi Technology Mesh Setup
AT&T Wi-Fi 7 Optional, for $10
Verizon Wi-Fi 7 Free with 1 Gig Plan & above
Spectrum Wi-Fi 7 $3/mo. per pod (Advanced WiFi required)
Optimum Wi-Fi 6e Available for free for one year

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