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Contact WOW! Customer Service

WOW! offers exemplary customer service that keeps you coming back. Connect with our dedicated service representatives to receive reliable support around the clock.

Ways to Contact WOW! Customer Service

WOW! support representatives are passionate about providing top-notch customer care. You can easily connect with them through the following channels:

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Phone

Call the designated WOW! customer support number and receive quick solutions to all your queries.

1-866-496-9669
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Chat Support

Connect with a live agent by clicking on the ‘Chat Now’ option on WOW!’s official Support Page.

Start a Conversation
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Email Support

Email all your technical, billing, and service related queries through the WOW! Contact us page.

Send an Email
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Social Media

Stay updated on all the latest announcements by following WOW!’s social media outlets.

X.com | Facebook | YouTube
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Official Website

Sign into your account on the official website to pay your monthly bills, manage settings, enroll in autopay, and more.

Log In Now
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Nearest Store

Visit a WOW! store in your area for in-person assistance with your services.

Find the Nearest Store

All You Need to Know Before Calling WOW! Customer Service

Get ready for your next WOW! customer support call using this helpful checklist:

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Your Phone Number and Email Address

Providing your contact details helps WOW! service representatives keep you informed and updated throughout the process.

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Last 4 Digits of your Social Security Number

Sharing the last four digits of your SSN will help verify your identity while protecting your privacy and security.

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Your Account Number

Having your account number ready ensures quick subscription verification. You can find this number at the top of your monthly bill or by signing into your WOW! account.

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Your Billing Address

Your billing address will come in handy especially when you’re planning to make changes to your present subscription or thinking of upgrading to a new one.


Frequently Asked Questions

How to report WOW! Internet outage?

You can visit the WOW! maintenance advisory page to report an outage or check the status of current outages in your area.

Yes, you can transfer your WOW! services to a new place by following the steps mentioned below:

  1. Check if WOW! offers services in your area.
  2. Contact the WOW! customer service to inform them of your new location. The representatives will help you choose the best installation option.
  3. Move your WOW! equipment to your new home and activate your services.

Yes, WOW! customer support representatives are available around the clock to address your technical, billing, and general queries.

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