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Astound Broadband Powered by Grande Customer Service

Contact Grande customer service for quick, reliable support around the clock.

Ways to Contact Astound Broadband Powered by Grande Customer Support

Grande service representatives are committed to meeting customer needs. You can reach out to them via:

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Phone

Call Grande’s customer service number for instant, real-time support.

For customer support, dial: (800) 427-8686

For new orders, dial: (844) 267-0543

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Online

Find top tips, tricks, and tutorials regarding your internet, TV, and home phone services by exploring helpful guides and resources available at the Astound Help Center.

Find Answers
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Social Media

Follow Astound Broadband’s social media pages for exclusive updates on the latest deals and exciting promotions.

X.com | Facebook | Instagram | Youtube
Nearest Astound Broadband Store Icon

Nearest Astound Broadband Store

Drop by your nearest Grande Store for immediate in-person assistance with all your queries.

Find the Nearest Store

What to Know Before Calling Astound Broadband Customer Service

Make sure to have the following information prepared before connecting with Grande’s customer service experts:

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Astound Broadband Account Number

This number, available on your service bill or the MyAstound portal, helps the support team verify your contact and subscription details.

Billing Address Icon

Your Billing Address

Your billing address helps confirm if the services you need are being offered in your area.

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Your Social Security Number

Your Social Security number’s last four digits are used to confirm your identity.


Frequently Asked Questions

Where can you report Grande Internet outages?

You can easily report a Grande Internet outage by dialing the Grande customer service number.

Astound Broadband powered by Grande offers around-the-clock assistance for its customers. You can connect with the service experts at any time and receive help with all your technical and general concerns.

You can do so by following the steps mentioned below:

  • Simply visit https://my.astound.com/login
  • Click on the ‘Create Account’ option
  • Select your account type
  • Enter your account name and number
  • Click on the ‘Sign up’ option

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