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AT&T Customer Service & Support

Get reliable, one-on-one support for all your AT&T services.

Ways to Connect with AT&T Customer Support

Phone Icon

Call AT&T Phone Support

Contact AT&T Internet customer service number for device, account, and tech support.

1-800-288-2020
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Chat with AT&T Assistant

Find quick fixes and answers to all things AT&T through the live chat option.

Chat with AT&T
Expert Icon

Talk to an AT&T Expert

Get best-in-class assistance with your new AT&T services from our in-house experts.

(833) 744-0342
Log in for Online Support Icon

Log in for Online Support

Sign in to your AT&T account from a browser for personalized online assistance.

Quick Access
App Icon

Use the myAT&T App

Manage your services and get instant support anytime with the myAT&T app.

Download Now
Store Icon

Visit AT&T Store

Search by city and state or ZIP code to find AT&T's official stores near you.

Store Locator
Tech Support Icon

Schedule Tech Support

Enter your order ID or account number and 5-digit zip code to schedule tech support.

Make Appointment
Support Icon

Call Wireless Customer Service

Contact AT&T Wireless customer support for help with your orders and mobile devices.

1-800-331-0500
Accessibility Icon

Contact Accessibility Support

Get teletypewriter (TTY) support from the AT&T accessibility support number.

1-800-331-0500

Browse Other Helpful Solutions

No Connectivity Icon

Check for Local Outages

Get real-time service outage alerts and updates for your address or account.

Check for Outages
Channel Lineup Icon

View Channel Lineup

Explore and compare the complete DirectTV channel line-up for your subscribed bundle.

See Channel Lineup
Wi-Fi Icon

Locate WiFi Hotspots

Connect to the AT&T public or international Wi-Fi hotspots near you.

Learn More
Browse Icon

AT&T Internet Availability

Check AT&T Internet and Fiber availability in your area.

Check Availability
Scam Icon

Report AT&T Scams

Report all scams to the AT&T Global Fraud Management team.

Learn More
Moving Icon

Check Moving Resources

Transfer or set up AT&T services to a new address.

Explore Options
Follow Socials Icon

Follow AT&T Socials

Get instant updates on the latest AT&T offers, deals, and discounts.

Support Reddit Icon

Visit AT&T Support Reddit

Find AT&T Support on Reddit and get helpful insights from within the community.

Find Useful Threads
Video Library Icon

Explore Video Library

Watch online support videos for self-managing your AT&T account, service, or device.

Go to Videos
Support AI Icon

Ask AT&T Support AI

Let artificial intelligence pull up the most relevant responses to your queries in an instant.

Get Your Answer
Find your ID & Password Icon

Find your ID & Password

Enter your contact email and ZIP Code to find your AT&T ID or reset your password.

Access ID Help
Track your Order Icon

Track your Order

View your order, claims, returns, and installation appointment status online.

Check Order Status

Pre-Call Checklist for Contacting AT&T Support

When reaching out to AT&T customer support, be prepared to provide the following details:

Issue Description Icon

Issue Description

A summary of the issue you are facing

Your Account No Icon

Order ID/Account Number

Your Order ID/account number for the subscribed service

Personal Identification Icon

Personal Identification

Your zip code, name, address, and the last four digits of your SSN for security verification.

Contact Information Icon

Contact Information

The phone number or email associated with your account

Device Details Icon

Device Details

Information about the devices you are using for device-related issues

Account Billing Information Icon

Account Billing Information

For billing inquiries, you may be asked for your latest bill details or payment status


Frequently Asked Questions

What is the 1-800 number for AT&T customer service?

Call 1-800-288-2020 to speak with a human customer service representative about all your AT&T internet-related queries and concerns.

Contact the following 24/7 AT&T toll-free support numbers:

New Internet Orders Our TFN
Internet Support 1-800-288-2020
Wireless Support 1-800-331-0500
Mobile Support 611
Business Support 1-800-321-2000

One of the ways to lower your AT&T bill is to speak with the retention team. Dial the relevant AT&T customer service number and select the ‘cancel services’ option or simply ask the agent to connect you with the AT&T retention or loyalty team. This is where you can politely renegotiate your bill.

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