Learn how to get personalized, one-on-one help with your service, billing, and equipment from a human Xfinity customer service representative.
Contact Xfinity customer service number for real-time support.
1-800-934-6489Find quick fixes and answers to common queries via live chat support.
Request SupportGet instant support from Xfinity specialists with no wait times.
(888) 836-6019Manage Xfinity services and get customer support through the Xfinity My Account app.
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Find AnswersAccess self-service guides to solve common problems with easy step-by-step instructions.
Secure HelpView your connection status, fix service issues, and check for local outages.
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See Store LocationContact customer support, track service requests, and troubleshoot issues, all in one convenient place.
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Message XfinityEngage with assistive technology and other accessibility features.
Get Accessibility Support1-800-XFINITY (1-800-934-6489) is Xfinity’s primary customer service number, where you can get dedicated assistance for a variety of issues including account management, technical support, billing inquiries, service upgrades, and troubleshooting.
Xfinity customer service is available 24/7, Monday through Sunday. However, their accessibility support for customers with disabilities can only be reached between the hours of 8:00 a.m. to 11:00 p.m. Eastern Time (ET), Sunday through Saturday.
Yes, Xfinity offers comprehensive after-sales services to support its customers. These services include:
Moving to a New Location: Xfinity helps with transferring your services to a new address. You can schedule a move, update your service address, and ensure the continuity of your internet, TV, and phone services at your new location.
Service Outage Information: Xfinity provides real-time updates and notifications regarding service outages. You can check the status of service disruptions, receive estimated restoration times, and get information on what steps are being taken to resolve the issue.
Billing and Account Management: Xfinity assists with managing your account and billing inquiries, including reviewing charges, setting up payment options, and addressing billing disputes. You can access detailed billing information and make adjustments to your account as needed.
You can cancel your Xfinity service by either calling the customer service number, through the Xfinity app and website, or visiting the local Xfinity store in person. However, make sure that you return the equipment directly to the store or via mail to avoid additional charges.
To schedule or reschedule an appointment with Xfinity:
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