Get reliable, one-on-one support for your home internet service, billing, and technical issues from a live Viasat customer service agent.
Dial the Viasat customer service number for billing disputes and tech support.
(855) 463-9333Get best-in-class, personalized support from our in-house Viasat specialists.
(844) 352 0187Sign in to your Viasat account to pay your bills, check service status, or access online support.
Quick AccessManage your account with the My Viasat App, available for download from Google Play or the Apple App Store.
Learn MoreGet immediate assistance and support from a Viasat chat support agent.
Chat with a RepTake your queries and concerns to your local Viasat retailer.
Check AvailabilityGet quick and reliable answers to your most pressing queries and concerns.
Find Answers NowExplore the Viasat outage map for real-time service outage updates in California.
Check for OutagesReport Viasat-related fraud, scams, and spam calls to the Federal Trade Commission.
Learn MoreBefore contacting Viasat support, having the following information ready will help ensure your call goes smoothly:
Provide a concise description of the problem you're experiencing.
Have your Viasat account number or user ID ready for identification purposes.
Make sure you have the phone number or email associated with your account available.
Be prepared to provide your name, address, and the last four digits of your Social Security Number for security verification.
If you're calling with a billing query, have your most recent bill details or information ready to speed up the process.
If your issue is device-related, gather information about the devices you're using, including models and operating systems.
You can send an email to viasatlistens@viasat.com to create a support ticket and address your long-standing issues and concerns.
The best way to pay to clear your Viasat bill is by accessing the billing section of your My Viasat account online or via the My Viasat mobile app.
Yes, existing Viasat customers can opt for the hibernation plan once they have been a customer for at least one month. This plan allows you to temporarily suspend your service while paying a minimal monthly fee of $19.99 to keep your account active.
The best way to cancel your Viasat services is by calling their customer service team at 1-855-463-9333 before your next billing cycle.
The fastest way is to call their automated outage hotline at 1-844-702-3199 or sign up for real-time network outage alerts via the My Viasat mobile app.
1Speeds are "up to," are not guaranteed and will vary.
2If your data usage is trending to exceed the "typical usage" of a residential user on our network, you may have reduced priority during times of network congestion resulting in slower speeds. Typical usage currently means usage trending to not exceed 850 GBs in any 30-day period. The typical usage amount will vary based on network demands. Please visit www.viasat.com/legal for more details.
3Viasat Unleashed does not require an annual contract, which means there is no minimum service term commitment You will have a month-to-month service term, which you may cancel at any time without an early termination fee.
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