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Verizon support representatives offer exceptional service that ensures customer satisfaction. Contact them for help with bill payment, account management, reporting outages, and more.
(833) 284-3070Verizon customer service experts transform your problems into meaningful solutions. Connect with them via:
Call a Verizon service representative to receive personalized assistance. Their service hours are:
Monday to Friday: 8 a.m. to 7 p.m. ET.
Saturday: 9 a.m. to 5 p.m. ET.
Reach out TodayDiscuss your queries and concerns with a Verizon live agent and receive prompt solutions to all your service-related issues.
Start a ConversationFollow Verizon's social media pages to stay informed about all the exciting offers. You can also contact Verizon support experts by sending a direct message on Facebook or X.
X.com | FacebookManage your Verizon account, make secure bill payments, and view plan details by downloading the My Verizon App from the Apple App Store or the Google Play Store.
Learn MoreTo learn about the subscription options, pay your bills, or get clarity before signing up for Verizon’s services, simply visit your nearest Verizon Store.
Find the Nearest StoreAsk questions, discuss service-related issues, make suggestions, and collaborate with other Verizon customers by joining the Verizon Community.
Find AnswersYou can pay your bills in the following ways:
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Yes, Verizon support representatives are available 24/7 via their social media accounts. However, if you wish to speak with an agent via phone, support hours are 8 a.m. to 7 p.m. ET, Monday to Friday, and 9 a.m. to 5 p.m. ET on Saturdays.
Follow these steps to log into your My Verizon account:
To check if there’s an outage in your area, visit the Check Network Status page. Select the impacted service and then enter your address. You can also visit Verizon’s Service Outage Information page for troubleshooting tips.
Fios: General: Auto Pay & paper-free billing req’d. $99 setup and other terms may apply. Availability varies. Subject to credit approval. Wired and wireless speeds may vary due to device limits, multiple users, network & other factors. See Verizon.com/yourspeed for more info. Fios 1 Gig: Gigabit network connection to your home. Wired speeds up to 940/880 Mbps with avg. speeds between 750-940 Mbps download / 750-880 Mbps upload. Fios 2 Gig: 2 Gigabit network connection to your home. Average wired download and upload speeds between 1.5 Gbps and 2.3 Gbps. Fios 5 Gig: 5 Gigabit network connection to your home. Average wired download and upload speeds between 4.5 Gbps and 5.3 Gbps.
1No data limits / no data caps: Consumer data usage is subject to the usage restrictions set forth in Verizon's terms of service; visit: https://www.verizon.com/support/customer-agreement/ for more information about 5G Home Internet or Verizon Home Internet Lite or https://www.verizon.com/about/terms-conditions/verizon-customer-agreement for Fios internet.
2Price guarantee: For new and existing home internet customers on an eligible plan. Applies only to the then-current base monthly rate exclusive of any other setup and additional equipment charges, discounts or promotion, plan perk and any other third-party services.
3Whole-Home Wi-Fi: Whole-Home Wi-Fi includes one router and Wi-Fi extender rental. Wi-Fi extender provided during or after installation if recommended after Wi-Fi performance analysis by Fios Tech or upon customer request. Self-install includes one router, and if requested by customer, one extender. Additional Extenders are available to rent or purchase.
4Perk Credit: Availability of each perk is subject to specific terms, and age requirements. Requires one paid perk on eligible Verizon mobile phone line or eligible Fios 5 Gig, Fios 2 Gig, Fios 1 Gig, 5G Home Ultimate or Verizon Home Internet Lite Extra plan. Mobile + Home enrollment req'd for Fios customers. Up to $10/month credit will be applied to your Verizon mobile or Fios internet bill as long as one paid perk remains active on either account. Perk credit canceled if paid perk removed, mobile line or home internet plan canceled, or home internet moved to ineligible plan. Perk promotional offers are not eligible for the perk discount. Credit applied in 1-2 billing cycles.
5Up to $500 ETF bill credit: For new Verizon Home Internet customers who terminated their prior internet service and incurred an early termination fee (ETF) within the last 4 months. Offer is non-transferable and has no cash or refund value. Documentation of the ETF for internet from your prior service provider must be provided w/in 90 days after Verizon Home internet installation/setup and offer will be fulfilled via bill credit, to your Verizon account, in the amount of the ETF up to $500. You remain solely responsible for paying the ETF to your prior service provider. If we or you cancel your Verizon Home Internet service w/in 90 days after installation/setup, the ETF credit will be charged back to your final bill. Other terms apply.
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