Get in touch with Astound Broadband powered by RCN service experts for 24/7 assistance with your internet, TV, phone, account, and billing services.
Astound Broadband service experts assist their customers in every possible way. You can get in touch with them through the following channels:
Connect with an RCN service representative to receive quick assistance with all your technical and non-technical queries.
For prompt customer support, dial: (800) 427-8686
For new orders, dial: (844) 265 5289
Drop by your nearest RCN store to pay your bills, add new services, pick up, return, or exchange internet equipment, get technical assistance in person, and much more.
Find Your Nearest StoreFind useful information on technical troubleshooting, equipment, installation, upgrades, home networking, and more at the Astound Help Center.
Find AnswersEnsure you have the following information ready before reaching out to the RCN customer support team:
You can easily find this number on your service bill or the MyAstound portal. This number helps customer support reps verify your contact and subscription details.
Your billing address confirms whether the services you’re looking for are available in your area.
The last four digits of your Social Security number help verify your identity.
You can easily pay your RCN bills in person by visiting the nearest Astound Broadband store, by mail, online, or over the phone. You can also use the My Astound App to pay your bill.
Astound Broadband powered by RCN customer service representatives are available around the clock to solve all your technical, general, business, and service-related queries.
Simply dial Astound Broadband powered by RCN’s official customer service number to report an internet outage in your area.
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