Helping you find Internet & TV is our first priority. We may when you purchase through our links.
Our Promise
Helping you find Internet & TV is our first priority. We may when you purchase through our links.
Connect with an Optimum customer support representative for assistance with billing, account management, technical issues, and more.
(844) 343-1170Optimum customer service saves the day when you require human assistance. You can connect with service representatives at any time of the day and receive timely assistance. Reach them via:
Call the designated Optimum customer support number to get all your queries answered in a jiffy.
1-888-276-5255Chat with a live agent by visiting the Optimum Support page. Simply click on the ‘Chat with us’ option to receive personalized assistance.
Start a conversationEasily manage your Optimum account by downloading the ‘My Optimum App’ from the Apple App Store and Google Play Store.
Learn moreStay informed about all the latest offers and get assistance with your questions by following Optimum’s X page, @OptimumHelp.
Connect nowDrop by your nearest Optimum store to clear your monthly bills, exchange equipment, get technical assistance, and much more.
Find the nearest storeAccess your account at Optimum.com to pay bills, manage settings, explore FAQs, reach customer support, check service status, and more.
Secure helpChat with Customer Service:
9am - 5pm EST, Monday – Saturday
Live Call with Customer Service:
9am - 9pm EST, Monday – Friday
9am - 5pm EST, Saturday
Chat with Technical Support:
7am – 10pm EST, Daily
Live Call with Technical Support:
24 hours, Daily
Chat with Sales:
9am - 5pm EST, Monday – Saturday
Live Call with Sales:
8am - 7pm EST, Monday - Friday
9am - 5pm EST, Saturday
Live Chat or Call:
8am - 7pm EST, Monday - Friday
Reach out to an Optimum service representative today and seek help finding the best internet plans and exciting bundle deals that fit your needs.
Call us todayYou can make your bill payments by:
Dial (888) 276-5255 to get in touch with an Optimum service representative.
You can check upgrade options by signing into your Optimum account or simply call on the customer support number for assistance in the matter.
Yes, Optimum customer service agents are available 24 hours a day, 7 days a week, to answer all your technical and general service-related inquiries.
Log into your Optimum account to view reported outages or contact customer support, so they can check service status in your area.
Offer terms and conditions apply.
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