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(844) 343-1170

Connect with an Optimum Customer Support Agent

Optimum offers quality customer service that exceeds expectations. Contact a representative for assistance with billing, account management, technical issues, and more.

Ways to Contact Optimum Customer Service

Optimum customer service goes the extra mile, every time. You can connect with service representatives at any time of the day and receive timely assistance. Reach them via:

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Phone

Call the designated Optimum customer support number to get all your queries answered in a jiffy.

1-888-276-5255
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Chat Support

Chat with a live agent by visiting the Optimum Support page. Simply click on the ‘Chat with us’ option to receive personalized assistance.

Start a Conversation
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My Optimum App

Easily manage your Optimum account by downloading the ‘My Optimum App’ from the Apple App Store and Google Play Store.

Learn More
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Social Media

Stay informed about all the latest offers and get assistance with your questions by following Optimum’s X page, @OptimumHelp.

Connect Now
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Nearest Optimum Store

Drop by your nearest Optimum store to clear your monthly bills, exchange equipment, get technical assistance, and much more.

Find the Nearest Store
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Official Website

Access your account at Optimum.com to pay bills, manage settings, explore FAQs, reach customer support, check service status, and more.

Secure Help

All Set to Order Your New Optimum Services?

Reach out to an Optimum service representative today and seek help finding the best internet plans and exciting bundle deals that fit your needs.

Call Us Today

Optimum Customer Service FAQs

How to pay the Optimum bill?

You can make your bill payments by:

  • Calling (866) 213-7456 to access Optimum’s automatic bill-pay system
  • Logging into the Optimum Support App
  • Visiting the nearest Optimum Store
  • Signing into your Optimum account

Dial (844) 343-1170 to get in touch with an Optimum service representative.

To recover your email passwords, simply:

  1. Visit the website: https://mymobile.optimum.com/login.
  2. Click on the ‘Forgot Password’ option under the ‘I’m not a robot’ feature.
  3. Type in the email address linked to your account and click ‘Submit.’
  4. Check your email for a link that will take you to the password reset page.
  5. Type in your new password.
  6. Tap on ‘Save’.

Yes, Optimum customer service agents are available 24 hours a day, 7 days a week, to answer all your technical and general service-related inquiries.

Call us for the Best Bundle Deals (844) 343-1170

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