Find quick solutions to all your queries by connecting with Metronet’s service representatives.
Have service-related questions in mind?
Metronet support agents would be happy to help you. Here’s how you can reach them:
Call Metronet’s customer service team for immediate assistance.
For prompt customer support dial: (877) 407-3224
For new orders dial: (844) 274-6850
Email all your suggestions, technical support requests, billing questions, installation queries, etc., to Metronet’s customer support team.
Send an EmailDrop a message using the live chat option on Metronet’s official page to receive real-time support.
Find AnswersThe steps given below will help you manage your bills:
| 1. | Sign in to the myMetronet Portal by entering your credentials. |
| 2. | Hover over the ‘Bill Pay’ option in the top navigation bar. |
| 3. | A drop-down menu will appear. |
| 4. | Find the ‘Management Payment Methods’ option in the drop-down menu and click on it. |
| 5. | Choose your preferred payment method and enter your bank account details. |
| 6. | Press the ‘Submit’ button. |
| Your chosen payment method and account information will now be saved to the myMetronet Portal. | |
Dial (877) 407-3224 to get in touch with Metronet support representatives. You can also use the live chat feature on Metronet’s official website to get prompt solutions to all your issues.
The installation process is usually completed within 10 days. So, for example, if you order your internet service on the 1st of May, your connection will be set up and running by the 11th of May at the latest.
Follow the steps below to set up your Metronet Account:
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