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Contact Kinetic Customer Service

Get in touch with a Kinetic service representative and get help with account management, bill payment, technical issues, and more.

Ways to Contact Kinetic Customer Support

Kinetic service representatives believe in maximizing customer satisfaction and delivering delightful experiences. Here’s how you can reach them:

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Phone

Need quick answers?

Dial 1-800-347-1991 and receive solutions for all your technical, billing, or general service-related queries.

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Live Chat

Don’t feel like making small talk?

Get in touch with a Kinetic agent via the live chat feature on the bottom right corner of the Kinetic official support page.

Let’s chat
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Social Media

Want to stay updated on all the latest Kinetic announcements?

Follow Kinetic on X to stay in the loop.

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Go Kinetic App

Looking for control over your Kinetic billing services?

Download the Go Kinetic App to to seamlessly manage your account and clear your bills.

All You Need to Know Before Calling Kinetic Customer Service

Keep the following information handy before calling the Kinetic customer support team:

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Your Phone Number and Email Address

Provide the Kinetic support agents with your contact number and email address so they can keep you updated about all the latest announcements and deals.

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Your Account Number

Giving your Kinetic account number to the customer service team will help them verify your subscription details. You can find this number at the top of your Kinetic monthly bill.

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Your Billing Address

Knowing your billing address will come in handy when you’re planning to change your current subscription or sign up for a new one.


Frequently Asked Questions

Is Kinetic customer service available 24/7?

Yes, Kinetic customer service representatives are available around the clock to address your queries. You can get in touch with a Kinetic expert by dialing (866) 782-2681.

All Kinetic Internet plans come with a no-contract policy. This means you can easily switch internet providers or plans based on your preference without long-term commitments.

To report an internet outage, simply dial the Kinetic customer service number or use the live chat option on Kinetic’s official website.

Yes, Kinetic offers a mobile app called ‘Go Kinetic,’ which allows customers to manage their accounts and pay their bills even on the go. You can easily download this app from Google Play or Apple App Store.

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