Contact cox customer service representative via phone, chat, or social media and get technical support, billing assistance, service advice, and much more.
Do you have any questions? Cox customer service representatives would love to hear from you. Here’s how you can reach them:
Cox customer service team is just a call away. Dial 1-800-234-3993 Tfn to connect with a service representative.
Save time by starting a live chat with Oliver, the Cox virtual assistant, and get help troubleshooting all your service problems.
Get supportFollow Cox social pages to stay up to date on all the latest developments, important announcements, service issues, and more.
X.com | Facebook | Instagram | TikTokJoin the Cox community and collaborate with your fellow Cox users. Learn about Cox products and services, ask questions, and stay informed at all times.
Find AnswersMake your bill payments, learn about service outages, and manage your account and profile information using the feature-rich Cox App.
Download AppStop by a Cox store nearby for in-person assistance with your Cox services.
Make AppointmentPrepare for your next Cox customer support call using this helpful checklist:
Provide the Cox support agents with your contact number and email address so they can send you the latest updates and exciting offers.
Learn your area’s zip code by heart or note it down somewhere before calling the service representatives. This will help you know if Cox is available near you.
Choose the channel through which you’ll be making your monthly bill payments.
Cox EasyPay is a secure bill payment service that helps you clear your monthly dues automatically using a specific bank account or credit card.
To check if there is a Cox internet outage in your area, simply visit cox.com/outage or log into your Cox App and get all the details of the nearby service disruptions.
You can simply text your questions to 54512 and receive quick solutions. You can also get in touch with a virtual assistant to receive support around the clock.
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